An accident with a rental car in Spain can be a stressful experience, but handling it properly is crucial for resolving the situation efficiently. One of the most important documents in this process is the friendly accident report, an essential form for managing insurance claims and documenting the details of the incident. Here we explain what to do in the event of an accident with a rental car and how to correctly fill out a friendly accident report.
We are Miami Car Hire—if you’re coming to Malaga, don’t hesitate to rent a car at the train station Maria Zambrano.
What to do in the event of a car accident?
The first thing is to stay calm. After an accident, ensure that all passengers in the vehicle are safe. If there are any injuries, immediately call the emergency number 112 to request medical assistance. Once you’ve made sure everyone is in a safe place and medical help is on the way if necessary, it’s time to handle the administrative tasks.
Contact the rental company. If you rented your car through Miami Car Hire, inform the company about the accident as soon as possible. Provide all relevant details, including the location of the accident and any visible damage.
Additionally, fill out the friendly accident report, a vital document in Spain for insurance claims. We explain step by step how to act in case of an accident with a rental car in Spain:
- Check the condition of the passengers: Verify the condition of all passengers in your vehicle and the other car involved, if applicable.
- Notify emergency services: If there are injuries, call emergency services as quickly as possible to assist the affected individuals.
- Complete the accident report: Once the involved parties are safe or receiving attention, proceed to fill out the accident report.
- Contact the rental company: Notify the rental company about the incident so they can confirm the applicable coverage in the situation. Check if your contract includes roadside assistance, as it is usually standard, but it’s always good to make sure.
- Responsibility for damages: The rental company will cover damages to the car and third parties through the basic insurance, but the driver may have to assume part of the costs depending on the type of insurance contracted, unless it is fully comprehensive.
- Liability in the accident: If the driver was the victim of the accident, the rental company will be responsible for the damages. However, if the accident was caused by the driver’s negligence, the company will not cover the damages and may require payment for repairs.
- Claims for injuries: If the driver is not responsible for the accident and suffers injuries, they can claim compensation from the other party following the usual claim procedures.
Filling out the Friendly Accident Report
This form is designed to record the details of the accident and facilitate the resolution of claims. Here’s how to complete it correctly:
-
- Accident Information: Write the exact date, time, and location where the accident occurred.
- Driver Information: Fill in the personal and insurance details of both drivers. Our rental cars include the necessary policy to complete this section.
- Accident Description: Provide a clear description of the accident, mentioning road conditions and other relevant factors.
- Accident Sketch: Draw a diagram of the accident on the form, indicating the position of the vehicles and road signs.
- Driver Signatures: Both drivers must sign the form. If there is disagreement, it should be reflected in the report.
- Witnesses: If there were witnesses, include their names and contact information.
- Insurance and Claims: Verify the insurance coverage. At Miami Car Hire, we offer insurance with a deductible or the full coverage plus, which covers vehicle damage as long as there is no negligence involved.
- Keep a copy of the report and contact the police if necessary.
What happens if I crash a rental car?
Having an accident with a rental car can be complicated, and even more serious if there are injuries involved. It’s important to know how to act and understand the coverage you’ve purchased. Most car rental companies in Malaga offer several protection options:
- Comprehensive insurance with a deductible: Included in all our rates, the deductible varies depending on the car group selected (see Terms and Conditions).
- Comprehensive insurance Plus with no deductible: An available option that eliminates the deductible and provides broader coverage, increasing the rental cost.
- Roadside assistance within Spain: Included as part of the standard insurance.
- Additional insurance for international roadside assistance: Covers roadside assistance outside of Spanish territory.
- Damage and theft coverage: Protects against possible damage to the vehicle or theft, limiting the driver’s liability to the deductible unless the Plus insurance is selected.
Make sure to review these coverages to be prepared in case of an accident.
To avoid complications in the future, choose a rental car company that offers good customer support and adequate coverage. With Miami Car Hire, you can count on accessible and efficient customer service, designed to assist you in emergency situations and provide you with a worry-free rental experience.
In summary, dealing with an accident with a rental car in Spain requires quick and organized action. Stay calm, complete the friendly accident report accurately, and follow the procedures indicated by the rental company and the insurer. With the right information and necessary support, you’ll be able to overcome this inconvenience and continue your journey with minimal stress.
We hope this article has been helpful. If so, you can continue with How to avoid stress while driving.